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    GUIDE TO Performance management In the Civil service

    The aim of this document is to provide a standardized and integrated framework to guide how performance is managed at both organizational and individual levels. The proposed framework is aligned with the recommendations of the 2003 PRB Report. More specifically, the purposes of this manual are to:
    • State and clarify policies;
    • Devise a PMS model for the civil service;
    • Set out the institutional framework for PMS;
    • Define responsibilities of all key players; and
    • Identify the forms which must be completed as part of PM at individual level.
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